Legal
Contact and Support
Get help with access, purchases, or course materials.
Last updated July 31, 2026.
Email support
Include the email used for your account and a concise description of the issue. For payment support, include the purchase date—but never send a full card number, password, Login.gov credential, driver medical information, or controlled-substance testing record.
Access after payment
Stripe usually confirms enrollment immediately. If the course remains locked after a successful charge, sign out and back in once, then email support before purchasing again.
Course scope
Support can explain course navigation and correct technical issues. It cannot provide legal advice, represent your carrier before an agency, or guarantee an audit or DataQs outcome.